2020 saw remote working explode to enable many organisations to support their customers whilst reducing health risks to employees. Observers have noted mixed outcomes in terms of productivity and satisfaction of remote working. As we enter 2021 millions of people continue to work remotely by choice or to comply with health orders.
Success in a workplace requires us to manage relationships, build social networks and manage our productivity. Most of us are good at managing these dynamics in a physical workplace but working remotely creates new dynamics that some people find more challenging. Success in remote work requires two fundamental competencies: remote productivity and remote communication. All those who work remotely and/or manage those who work remotely need to hone these competencies to ensure that they are effective.
The good news is that we can strengthen these competencies. Change starts with being clear on strengths and developmental opportunities and then leveraging strengths and enhancing opportunities. The Harrison Remote Work questionnaire, debriefed in a 30-minute goal-setting session, provides an excellent starting point. Evidence-based coaching can provide the support you need to secure lasting change.
Research highlights the value of having a coach to support you build the resources to make a purposeful change. Choosing a coach to act as your companion can be the difference between making it or abandoning your journey. A good coach is a deep listener, positive, enthusiastic, supportive, trusting, focused, goal-oriented, knowledgeable, observant, respectful, patient, empathetic (not sympathetic) and precise communicator. These characteristics need to be honed through training and ongoing supervision to ensure the coach has the skills to support you manage the tensions associated with personal change and maintain the objective perspective needed to navigate the tense conversations that are characteristic of coaching.
Learn more about remote working by booking an introductory chat or visiting the Set to Change website